01
Technical Support
Delivered real-time technical support to international customers via live chat, enhancing customer satisfaction through
prompt issue resolution.
02
Domain Management
Handled domain configurations, DNS records, name server updates, and propagation issues to ensure seamless website accessibility.
03
WordPress Troubleshooting
Identified and resolved website errors, plugin and theme conflicts, database issues, and performance problems to ensure smooth site functionality.
04
FTP Management
Configured and maintained domains, email services, and FTP accounts, ensuring seamless operations.
05
Email Configuration
Diagnosed and resolved website and email-related issues, email bounce backs, and DNS misconfigurations.
06
cPanel Management
Managed website hosting and administration using cPanel and other backend tools.